hotel-grand-stark

Check-in begins at 3 pm.

Early check-in is based on same day availability. Although we would love to see you early, we cannot guarantee early check-in. On the day of your arrival, you are welcome to call the hotel or come by the hotel at any time. We can store luggage anytime before check-in.  If you are arriving via a personal vehicle, as long as there is room in our lot, we can also get your car valeted before check-in.

Yes, we are staffed 24/7. If you are planning to arrive after 11 pm on your arrival date, please leave a note on the reservation so the front desk can be prepared for your arrival.

Check-out time is 11 am.

Late check-out is based on the day of check-out availability.

Yes. We can store luggage before check-in or after check-out.

We offer valet parking services directly through our property. Valet is offered from 7 am to 11 pm at a rate of $55 per night. Between the hours of 7 am and 11 pm, in and out as much as you’d like/our valet is able to.
Our lot is locked and secured, located 2 blocks from the property. It is uncovered, and there is no height restriction.

Between the hours of 11 pm – 7 am, your car remains locked in our secure lot with no guest or staff access.

This is a first-come, first-served service, and we do not take reservations for valet.

Street parking is available all around the hotel. Please pay attention to the signs; some spots are paid, some are free. All street parking in the vicinity is paid or restricted until 7 pm. Between 7 pm and 8 am, overnight street parking is free (except for designated no-parking areas). Paid parking spots use an app called Parking Kitty. In the zone you’re parked in, there will be a sign with a number you use to enter on your app.

On the corner of SE Grand and SE Pine, there is a paid lot; however, it is not secure. Beyond that, there is a garage located at the 5MLK building on MLK + Burnside.

Yes, we have Pack N Plays that we can set up upon request at no extra charge. Please request ahead of arrival to ensure we have it ready for you!

Yes, we have rollaway beds available for $ 30 + tax per stay.

Hairdryers can be found in the closet area of your room, inside the basket.

All of our rooms are stocked with steamers – they can be found in the closet area in the basket alongside a hairdryer.

In all our rooms, in the vanity sink area, there is a small container. Inside the small vpmysomrt are a vanity kit and earplugs. We are happy to provide extras. In addition, we can also provide a white noise machine.

All of our rooms are equipped with an empty minifridge.

We no longer stock rooms with items. Instead, we have a Lobby marketplace where you can purchase any items we would have previously had in rooms. We add these items to your room bill, and you can purchase items at any time (excluding alcohol, which can be sold between 7 am and 2:30 am per OLCC rules)

At this time, we do not have a microwave for guest use. There is a microwave at the Jackson’s convenience store if needed.

Little Bitter Bar is open Wednesday through Sunday, 4 pm – 9 pm.

Little Bitter Bar itself is 21+. You are welcome to order food at the bar for your under-21 guests to enjoy elsewhere on the property.

Currently, we do not have a full restaurant, but we do have our bar, Little Bitter Bar. They serve small plates and shareable bites Wednesday through Sunday, 4 pm – 9 pm.

We do not offer room service at this time. However, you are more than welcome to take the food and drink that you order at the Little Bitter Bar up to your room!

Yes! You are welcome to order any kind of delivery you would like. We have utensils and plateware if needed.

No, we do not have a shuttle.

Uber/Lyft/Rideshare/Taxi is the most straightforward way to get from the airport to our hotel.

The MAX Red Line towards City Center picks up from the airport. The closest MAX station is the Convention Center MAX Station. Guests can either transfer to the #6 Bus Towards Portland or walk (it is about a mile).

Portland’s transit system is called TriMet. Buses, Street Car, and MAX all use the same ticket.  All information can be found on Trimet.Org (It is better than Google Maps). Guests can use Current Location or customize Departure spot and arrival spot, look ahead at different times to plan their trip.

Adult fare is $2.80 for 2 hours. Day Pass is ~$6.  Buses accept cash. All systems allow tapping of Debit/Credit Card/Digital Wallets. We recommend using the same form of payment as that is how you earn a day pass. You can also purchase a HOP card through the app or at participating shops.

The number 6 heading North and the B Loop Street Car pick up right across the street in front of Next Adventure. The number 6 heading south and the A Loop Street Car station is on the corner of MLK and Stark (Across from JUTE).

Yes. Please address the package “Guest Name on Reservation C/O Hotel Grand Stark 509 SE Grand Ave, Portland, OR 97214”.

Our property has an incidental hold of $100 per night, up to $300. This authorizes your card for valet charges, marketplace purchases, and any other charges that may occur.

It can take 3 to 5 business days for the incidental hold to release. This is all dependent on the type of card used, your bank, etc. If your hold does not release after 7 days, please call the Hotel.

We allow dogs up to 70 lbs. We have a pet fee of $100 per stay. This covers the extra cleaning costs of keeping our property pet-friendly. We have dog beds and bowls upon request.